Ticket Delivery Policy

Last updated: July 15, 2025

1. Electronic Tickets (E-Tickets)

All airline tickets booked through TheFlights24 are issued as electronic tickets, commonly known as e-tickets. We do not issue paper tickets. Your e-ticket serves as your official confirmation and proof of booking.

2. Confirmation Email

Immediately after your booking is successfully processed and payment is confirmed, you will receive a booking confirmation email from us. This email will contain your itinerary details, booking reference number, and a summary of charges. This email is your receipt of purchase but is not your e-ticket.

3. Receiving Your E-Tickets

Your official e-ticket, which includes the airline's confirmation number, will be sent in a separate email. The delivery timeframe for your e-ticket can vary:

• Standard Bookings: For most bookings, you will receive your e-ticket within 4 to 6 hours of the booking confirmation.
• Complex Itineraries: For more complex bookings involving multiple airlines or special fares, it may take up to 24 hours to receive your e-ticket.
• Urgent Departures: If your flight departs within 24 hours, we will prioritize your booking to ensure you receive your e-ticket as soon as possible.

4. Verification and Accuracy

Upon receiving your e-ticket confirmation, it is your responsibility to thoroughly review all details, including passenger names, flight dates, times, and routes. Please contact us immediately at **(888) 507-5786** if you discover any discrepancies. Any changes may be subject to airline fees and fare differences.

5. If You Don't Receive Your Ticket

If you have not received your e-ticket within 24 hours of your booking confirmation, please contact our 24/7 customer support team immediately. Our agents will investigate the status of your ticket and ensure it is delivered to you promptly.